Contact Us
We’re Here to Help
Thank you for visiting our store. Our Customer Support team is here to help with questions about your orders, products, shipping, returns, and more.
Customer Support
Email：service@merovica.com
Phone Number：+1 (930) 222-0722
Service Hours：PDT 9AM-6PM
For the most efficient assistance, please include as much relevant information as possible when contacting us.
Our customer service contact information, can also be found in your Order Confirmation Email.
Company Information
Company Name：
Wuxi Dizhao Technology Co., Ltd.
Service Email:
service@merovica.com
Order Information
If your inquiry is related to an order, please provide:
- Order number
- Email address used when placing the order
- Details about your question or concern
Product Issues
If you received a damaged, defective, or incorrect item, please include:
- A description of the issue
- Clear photos of the product
- Photos of the packaging, if relevant
- Your order number
Response Time
Our team will review your request and respond as soon as possible.
Providing complete and accurate information helps us understand your situation and assist you more efficiently.